Terms of Service

Effective Date: January 2025

Welcome to Vive Cruise Vacations! By using our website (www.vivevacations.com) and services, you agree to the following Terms of Service. Please read these terms carefully before proceeding.

1. General Terms

1.1. About Us:
Vive Cruise Vacations operates as an independent travel agency specializing in cruise bookings and vacation planning.

1.2. Acceptance of Terms:
By using our website or services, you agree to comply with these Terms of Service. If you do not agree, please refrain from using our services.

2. Services

2.1. Scope of Services:
We provide travel consultation, booking assistance, and vacation planning. All bookings are subject to the terms and conditions of the respective travel vendors (e.g., cruise lines, airlines, or hotels).

2.2. Third-Party Vendors:
Vive Cruise Vacations acts as an intermediary between clients and third-party vendors. We are not responsible for vendor cancellations, schedule changes, or additional fees imposed by vendors.

3. Payments and Refunds

3.1. Payment Terms:
All payments for services must be made according to the terms specified during the booking process.

3.2. Refund Policy:
Refunds are subject to the policies of the respective vendors. Please review the vendor’s refund terms before booking.

3.3. Service Fees:
Any service fees charged by Vive Cruise Vacations are non-refundable unless otherwise stated.

4. Cancellations and Changes

4.1. Client-Initiated Changes:
If you need to cancel or modify your booking, notify us immediately. Changes are subject to vendor policies and may incur additional fees.

4.2. Vendor-Initiated Changes:
We are not liable for changes or cancellations made by third-party vendors. However, we will assist in resolving such issues to the best of our ability.

5. Travel Documentation

5.1. Client Responsibility:
It is the client’s responsibility to ensure all travel documents (e.g., passports, visas) are valid and meet the requirements of the destination country.

5.2. Missed Travel:
We are not responsible for missed travel due to invalid documentation, late arrivals, or other client-related issues.

6. Disclaimer of Liability

6.1. No Guarantees:
While we strive to provide accurate information, we do not guarantee the availability, pricing, or quality of travel services provided by third-party vendors.

6.2. Limited Liability:
Vive Cruise Vacations is not liable for damages, losses, or inconveniences arising from travel arrangements, including cancellations, delays, or unforeseen circumstances.

7. Website Use

7.1. Intellectual Property:
All content on our website, including text, images, and logos, is the property of Vive Cruise Vacations and is protected by copyright laws.

7.2. Prohibited Activities:
Users may not engage in activities that disrupt the website or infringe on the rights of others.

8. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to our Privacy Policy.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting on our website.

10. Contact Us

For questions about these Terms of Service, contact us at:
Email: mimi@vivevacations.com